At present the training is anticipated to be for telephone

Thank you for you reply at present the training is anticipated to be for telephone befrienders for isolated elders and has a very national span.

The thinking is to look at compiling perhaps a variety of ways to do this so sorry to be vague. It is a new concept for me and i would welcome ways of learning, platforms any examples of use etc from others .Challenges things to consider .

It would require helping volunteers to look at communication styles , bust steroetypes cover boundaries, reporting, support and of course check the volunteer has the skills and acquired through the the learning and induction process .

is that any use just need to get ideas from A to Z

I’ve not come across many examples of online training for volunteer managers that are specific to the UK, certainly not any that go wider than just one topic.

I think part of the problem is that many people still seem to be quite wary about engaging in online training. I know from experience of setting up this group how long it took for people to be comfortable engaging with others and asking questions online and I think that evolution in training provision is still ongoing. I certainly see and hear of scepticism when online training solutions are offered, even when these are much cheaper than face-to-face training.

Perhaps other countries like the USA and Australia don’t have the same anxieties, in part because of the distances involved in travelling to face-to-face training?

All that said I do think there is potential here and I think that if people can overcome their anxieties around the medium and the tools for delivering and engaging in online training there could be more available.

I am delivering a webinar with VC Warrington this afternoon that will be my first experience of delivering online to a live audience. I have also done a course for KnowHow NonProfit on developing volunteer roles which is available online at https://knowhownonprofit.org/studyzone/get-the-perfect-volunteer-creating-volunteer-roles

If you’d be interested in talking about delivering training for you online then I’d be happy to speak with you.

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